Mission Critical Environments Group

The room is the system.

Control rooms, command centers, and operations floors only work when the people, the technology, and the procedures are designed as one. MCEG plans, designs, integrates, and optimizes the environments where a wrong decision is expensive and a slow one is worse.

Four disciplines, one room
Plan view of a control room A technical plan drawing of a control room showing a curved video wall, three tiered rows of operator consoles, and overlays for staffing zones, sightlines, signal routing, and shift operations. Observation Video wall · 6 × 55 in A — Real-time operations · 4 positions B — Analysis and support · 5 positions C — Supervision and surge · 4 positions Viewing depth 8.4 m Wall face 7.2 m · 30° cone Primary position Equipment room Source routing Shift handover route 4 staffed · 9 surge · 24/7/365
Fig. 01 — Representative control room, plan view Layer 01 · Consulting
What we do

Most control rooms fail on the seams.

The video wall works. The consoles are new. The SCADA system is current. And operators still miss the alarm that mattered, because nobody designed the handoffs between those things.

MCEG works across the seams — the space, the systems, the staffing, and the standard operating procedures — so the room performs as a single instrument rather than a collection of good parts.

Full capability set →

How engagements start
A

Assess an existing room

An operational and human-factors review of a room already in service. You get a prioritized findings report and a remediation plan you can budget against.

B

Plan a new build

Programming, concept design, and technology strategy ahead of capital request — early enough that the architecture still accommodates how the room has to operate.

C

Modernize in place

Phased upgrades to visualization, communications, alarm management, and procedures in a room that cannot go dark while the work happens.

Where we work

Environments that cannot pause.

Utility grid operations, transmission and distribution control, network and security operations centers, emergency operations centers, defense and public safety, transportation management, and industrial process control.

Industries served

Design the room for the worst hour it will ever have, not the average one.
Leadership

Built on three decades in the room.

MCEG is led by Tyler Bonner, an executive with more than 30 years building and scaling businesses that serve mission-critical industries — across utilities, federal and defense, public safety, data centers, and industrial operations. He is also the founder and chairman of the Command & Control Alliance.

About the leadership

Tell us what the room has to do.

Whether it is an assessment, a new build, or a modernization that has to happen live, the first conversation is about operations — not products.

Start a conversation